Patron Services

^{Updated August 1, 2024}

CAMERAS AND RECORDING EQUIPMENT are not permitted in the facility.

Out of courtesy to the artists and other patrons, PHONES AND WATCHES should be silenced before the start of the performance.

CLOSED-CIRCUIT TELEVISION viewing is available in the lobby of each seating level and at the lobby bar.

DOCTORS AND PARENTS should leave their seating locations with exchanges or sitters and have them call 562-916-8508 in case of an emergency.

ELEVATORS are located near the Grand Staircase and access each level of the lobby.

EMERGENCY MEDICAL technicians are on duty at all performances. If you need first aid, contact an usher for assistance.

FULL-SERVICE BARS are located in the Grand Lobby on the Orchestra level and on the Gold Circle level.

LATECOMERS will be seated at the discretion of the House staff at an appropriate pause in the program.

LOST ITEMS can be reported or claimed by calling 562-916-8510. Leave a brief message including your name, phone number, a description of the lost item, and a location where you may have misplaced it.

PARKING is always free in the lots adjacent to the Cerritos Center for the Performing Arts (CCPA).

RESTROOMS are located behind the Grand Staircase on the Orchestra level and at the Grand Staircase Landing on the Gold Circle level.

SMOKING: CCPA is a non-smoking, e-cigarette/personal vaporizer-free, and tobacco-free facility.

WHEELCHAIR locations are available in various areas of the main Theater. For more information, call the Box Office at 562-916-8500.